We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I changed my email from POP to IMAP in Thunderbird and now have all these Phantom Folders in the Folder Pane Toolbar and need to know how to hide or delete them

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by christ1

novice1
novice1
more options

I followed the directions provided by Thunderbird to convert my email accounts from POP to IMAP. All went well except that now my old accounts show up in the Folder Pane Toolbar as a light color and my new IMAP accounts are dark colored. I want to get rid of these unused old accounts in the Pane but can't find any help to do this. Also, my Junk mail now shows up along with my inbox mail. Under POP, it went into the Junk Mail folder. I want my junk mail to go into the Junk Mail folder like before, again, can't find any info on how to do this. Thanks.

I followed the directions provided by Thunderbird to convert my email accounts from POP to IMAP. All went well except that now my old accounts show up in the Folder Pane Toolbar as a light color and my new IMAP accounts are dark colored. I want to get rid of these unused old accounts in the Pane but can't find any help to do this. Also, my Junk mail now shows up along with my inbox mail. Under POP, it went into the Junk Mail folder. I want my junk mail to go into the Junk Mail folder like before, again, can't find any info on how to do this. Thanks.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
my old accounts show up in the Folder Pane Toolbar as a light color and my new IMAP accounts are dark colored.

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem