Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 11 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Hola que tal, hace 2 meses me mude de chrome a firefox en mis 3 computadoras, linux, mac, (windows 10) y iphone X

En windows 10 1903 es donde apenas e instalado firefox, pero me esta dando problemas. cada ves que entro a una pagina segura a iniciar sesion me aparece el siguiente error de pestaña.

( Uy. Tu pestaña ha fallado. ¡Podemos ayudarte!

Selecciona Restaurar esta pestaña para recargar la página. )

En about:crashes no me aparece ningún error.

Al reiniciar en modo seguro funciona muy bien, nada de errores. al volver a modo normal desactivo las 4 extensiones que uso, y desactivo acelarcion por hardware pero el problema siempre sigue.

Ayuda por favor, no quiero empezar a mudarme de nuevo Gracias!!

Hola que tal, hace 2 meses me mude de chrome a firefox en mis 3 computadoras, linux, mac, (windows 10) y iphone X En windows 10 1903 es donde apenas e instalado firefox, pero me esta dando problemas. cada ves que entro a una pagina segura a iniciar sesion me aparece el siguiente error de pestaña. ( Uy. Tu pestaña ha fallado. ¡Podemos ayudarte! Selecciona Restaurar esta pestaña para recargar la página. ) En about:crashes no me aparece ningún error. Al reiniciar en modo seguro funciona muy bien, nada de errores. al volver a modo normal desactivo las 4 extensiones que uso, y desactivo acelarcion por hardware pero el problema siempre sigue. Ayuda por favor, no quiero empezar a mudarme de nuevo Gracias!!
Attached screenshots

Chosen solution

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Read this answer in context 👍 0

All Replies (11)

more options

Traducción Translation

Hi, how are you, 2 months ago I moved from Chrome to Firefox on my 3 computers, Linux, Mac, (Windows 10) and iPhone X In windows 10 1903 is where I just installed firefox, but it is giving me problems. Every time I enter a secure page to login, the following tab error appears. (Oops. Your tab has failed. We can help you! Select Restore this tab to reload the page. ) In about: crashes no error appears. Restarting in safe mode works great, no errors. when returning to normal mode I deactivate the 4 extensions that I use, and deactivate hardware acceleration but the problem always continues. Help please, I don't want to start moving again Thank you !!

more options

Joker said

Every time I enter a secure page to login, the following tab error appears.

Cada vez que entro en una página segura para iniciar sesión, aparece el siguiente error de pestaña.

Is this with many websites, some, a few?

¿Es esto con muchos sitios web, algunos, algunos?

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.


Muchos problemas del sitio pueden ser causados por cookies corruptas o caché.

Advertencia ! ! Esto cerrará la sesión de los sitios que estás conectado a También puede perder cualquier configuración para ese sitio web.

more options

Thank you FredmcD sorry to have written in Spanish.

Well about my problem I tell you that before writing this help message I had already tried everything to solve the problem.

That includes, remove firefox and reinstall, Clear cache, Clear add-ons, leave it in the default settings

But still the problem persists.

more options
more options

It didn't work out

more options

I called for more help.

more options

Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.

more options

Chosen Solution

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Thank you and solve the problem.

Remove firefox and reinstalled.

Then disable Performance and hardware acceleration.

It already worked

THANK YOU FRIENDS! FredMcD and cor-el

more options

Glad to help. Safe Surfing.