Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

YouTube low quality - cannot change resolution

  • 2 replies
  • 2 have this problem
  • 59 views
  • Last reply by kontakt71

kontakt71
kontakt71
more options

Hello,

I am using the latest official Firefox build 75.0 on my Macbook Pro 15 inch 2018. Have an odd problem. When I play a video directly on YouTube, the quality is always 360p. Even when I manually switch to 1080p or 4k. It always displays the video in 360p. When the same video is embedded on another website it is possible to switch the quality (and the video is shown in 1080p and/or 4k). Can somebody help me please? It is so annoying! I have added a screenshot of my Addons if helpful.


Greetings from Germany and stay healthy Jan

Hello, I am using the latest official Firefox build 75.0 on my Macbook Pro 15 inch 2018. Have an odd problem. When I play a video directly on YouTube, the quality is always 360p. Even when I manually switch to 1080p or 4k. It always displays the video in 360p. When the same video is embedded on another website it is possible to switch the quality (and the video is shown in 1080p and/or 4k). Can somebody help me please? It is so annoying! I have added a screenshot of my Addons if helpful. Greetings from Germany and stay healthy Jan
Attached screenshots

Chosen solution

Try disabling the Youtube HD add on and trying again

Read this answer in context 👍 1

All Replies (2)

Eve
Eve
more options

Chosen Solution

Try disabling the Youtube HD add on and trying again

kontakt71
kontakt71 Question owner
more options

Thank you so much! That helped!!!!!