We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I load Firefox on my Windows 10 machine?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

Why can't I load Firefox on my Windows 10 machine?

I've cleaned out my temp folder. Now what?

Why can't I load Firefox on my Windows 10 machine? I've cleaned out my temp folder. Now what?

Chosen solution

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?