We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password missing for default outgoing SMTP server

  • 22 replies
  • 0 have this problem
  • 1 view
  • Last reply by bnruben

bnruben
bnruben
more options

Network Solutions upgraded their email, and I multiply-checked all my settings in Thunderbird (102.3.2) and can retrieve mail but the outgoing mail hangs and time out with an error. I just discovered it's not my settings, but there's no password listed for the default outgoing SMTP server (my own domain). (I have 2 email accounts, and listed in the "Saved Passwords" are 2 passwords for incoming IMAP plus one the other account outgoing SMTP, 3 total.)

Is there any way to add a password without deleting the default server and then adding it back in, or some other solution?

Thanks

Network Solutions upgraded their email, and I multiply-checked all my settings in Thunderbird (102.3.2) and can retrieve mail but the outgoing mail hangs and time out with an error. I just discovered it's not my settings, but there's no password listed for the default outgoing SMTP server (my own domain). (I have 2 email accounts, and listed in the "Saved Passwords" are 2 passwords for incoming IMAP plus one the other account outgoing SMTP, 3 total.) Is there any way to add a password without deleting the default server and then adding it back in, or some other solution? Thanks

Chosen solution

I forgot that it's a POP account. That could be fixed, but let's try something else. Since you can retrieve but not send, maybe forcing password to smtp server will work. Try this: - click tools>settings>privacy&security - click 'saved passwords' and 'show passwords' - right-click the smtp server row for the account - select the 'edit password' entry and paste in the account password - save and then try to send message.

If it is hanging, maybe it's an incorrect setting, such as STARTTLS vs SSL/TLS. d

Read this answer in context 👍 0

All Replies (2)

david
david
  • Top 10 Contributor
more options

If you can send and receive, it's fixed.

bnruben
bnruben Question owner
more options

Yes, I had to restart it, it prompted me both times, and both passwords now saved and listed. Many Thanks.

  1. 1
  2. 2