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Thunderbird hangs on exit

  • 4 replies
  • 0 have this problem
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  • Last reply by david

steve620
steve620
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I have Thunderbird 125.0 (64-bit) on Win 11.

Everything works perfectly, BUT..

If I select File->Exit then it just goes into not responding mode and I have to end task to restart TB.

If I just click X then the window closes but If I click my thunderbird icon to bring it back up, nothing happens.

I often have multiple TB processes which I have to kill.

On system restart, everything is fine unless I try to exit TB.

In case it matters, I have private ISP email acc, and 1 hotmail and 1 gmail acc.

Any thoughts appreciated.

Thanks Steve

I have Thunderbird 125.0 (64-bit) on Win 11. Everything works perfectly, BUT.. If I select File->Exit then it just goes into not responding mode and I have to end task to restart TB. If I just click X then the window closes but If I click my thunderbird icon to bring it back up, nothing happens. I often have multiple TB processes which I have to kill. On system restart, everything is fine unless I try to exit TB. In case it matters, I have private ISP email acc, and 1 hotmail and 1 gmail acc. Any thoughts appreciated. Thanks Steve

Chosen solution

Many Thanks for the reply.

Just BTW - Patch my PC was the update tool that changed it to 1.25. I went back to 1.15 and got this: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again.

I can't face that so back to 1.25 and I'll try turning off the empty trash options..

Many Thanks for the pointer though, much appreciated.

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All Replies (4)

david
david
  • Top 10 Contributor
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You are using a pre-release version that is not for use. Please revert to 115.10.1 until that release is ready.

Agent virtuel
Agent virtuel
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Hello

Take a look at https://bugzilla.mozilla.org/show_bug.cgi?id=1894674

steve620
steve620 Question owner
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Chosen Solution

Many Thanks for the reply.

Just BTW - Patch my PC was the update tool that changed it to 1.25. I went back to 1.15 and got this: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again.

I can't face that so back to 1.25 and I'll try turning off the empty trash options..

Many Thanks for the pointer though, much appreciated.

david
david
  • Top 10 Contributor
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You're welcome. Also, when encountering that message and you want the prior version, look for a file in profile named compatibilties.ini and delete it. That should allow the use of a prior version.