We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I did this -- Windows 7 and Vista 1. Select the Start Menu in the Windows Taskbar. 2. In the Search box, enter the following: %APPDATA% 3. Press Enter. 4. From the Application Data folder, navigate to Local\VirtualStore\Program Files\Mozilla Firefox. 5. D

more options

When I sign out of FF and want to go back in, I have to go through Task Mgr each time by deleting FF and then signing back in. I followed these directions -- Select the Start Menu in the Windows Taskbar. 2. In the Search box, enter the following: %APPDATA% 3. Press Enter. 4. From the Application Data folder, navigate to Local\VirtualStore\Program Files\Mozilla Firefox. 5. Delete the file xpicleanup.dat. 6. Restart Firefox. --- but I could not find Mozilla Firefox under 'Program Files'.

This happened

Every time Firefox opened

== about a week ago

When I sign out of FF and want to go back in, I have to go through Task Mgr each time by deleting FF and then signing back in. I followed these directions -- Select the Start Menu in the Windows Taskbar. 2. In the Search box, enter the following: %APPDATA% 3. Press Enter. 4. From the Application Data folder, navigate to Local\VirtualStore\Program Files\Mozilla Firefox. 5. Delete the file xpicleanup.dat. 6. Restart Firefox. --- but I could not find Mozilla Firefox under 'Program Files'. == This happened == Every time Firefox opened == about a week ago

All Replies (1)

more options

Where did you find those instructions to delete the xpicleanup.dat file?