firefox keeps on trying to open http://globalcloudcontroller.com/message.php?subid=3
before i installed adblock plus, i had a problem of firefox keep on wanting to open http://globalcloudcontroller.com/message.php?subid=3 .
it was trying to open itself a lot of instances but my trend micro keep on blocking it, it happened only today. Can anyone help me with this??
All Replies (7)
Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website
Hello,
I tried above tools but didn't got sucess. can anyone tell me what is the solution for above problem.
It's not only with firefox it also open popup when i start IE/Opera.
Please help me.
Hello mukund_ce,
if the advise from cor-el was bad news ,
hasn't give any salvage , here's some more.
You should read the Windows Defender Home Page .
I've done some research ( on the globalcloudcontroller link)
Don't click it on your system , but that's to late an advise .
The XP on your system , when was it updated last time ?
As we know , from the good old DOS day's :
format C:
And the hijacker is killed by his victim .
Well , ... of course "your" XP also ...
Its been hijacked , because XP runs on its last breath .
Re install and try to keep it updated and from harm away.
Handle it , as you would do with a now very expensive old timer !
I'm afraid , this is the only way .
PS could you give some info about your hardware ?
Maybe an other OS could give it a lease on new life.
Greetings
Martin
Hello Martin,
My Xp is up to date with latest windows updates and also i have trend micro firewall so my firewall keep it blocked (Popup will not be open due to firewall. Thank to God !! )
I also scanned my system with windows defender.
Is format of XP is only solution for it ?
I checked my system with "netstat -ab" command and it gives me that spoolsv.exe opened that all pop up windows. Is it so ?
-- Mukund
Hello Mukund ,
Sorry can't make sense of last phases ,
English isn't my first language , I'm Flemish (Dutch) of origin.
and it gives me that spoolsv.exe opened that all pop up windows. Is it so ?
Glad to hear that the "oldtimer" is at least updated ;)
Now for the issue itself ; its not a problem of getting pop-up's .
It's far worse , you have an "intruder" , the initiator goal is to stay stale , hidden , for the owner AND the OS ("your" XP) AND for any defender or analyzing software you may have installed !
That it became visible for once , means in fact 2 things :
it has flaws on it own :)
it has done some unintended damage.
The link in itself , isn't the cause or the offender .
Its one of the means by witch it communicates with his initiator .
Its nearly impossible to now how you got that intruder installed .
In most cases it changes some rules , ini , configure , DLL , files . (there are many more)
So when your defender or analyzing soft doesn't detect it ,
then maybe , they are unaware of it's existence .
That's why one needs to keep updated with there rules .
Every day there is a new pile of malware to investigate.
Maybe you should post a question towards Windows Defender and Trend Micro .
In any case I'm SURE that you have an intruder .
What to do on first hand ?
Install a Net log program , and when connected , keep a healthy eye
on its results , keep those logs , they might help Trends Micro or
Windows Defender localize the bad guys !
Greetings
Martin
Hello Martin,
I solved this problem. After investigation, I found that pop-up comes only when i logged with specific user. I just changed my user name and will delete old user from windows(Including specific configuration as well)
One more thing i observed is, It's not only one site that malware try to access but it also try to open another IP address. I observed all activities via network monitor program (WIRESHARK)
Any ways, My computer is safe now.
Thanks for you help
-- Mukund
your welcome
It's possible , only your profile folder infected .
But don't be to sure , keep an eye on your net traffic .
And sure , it wants to connect to other IP's , when it succeeds ,
thousands !
And you being polled by your country's security services :)
Martin