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installation errors

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  • Last reply by maryam786

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I have a Samsung Vibrant model number SGH-T959. I've tried to install the Firefox for Android mobile version multiple times by entering the URL manually, scanning the QR code and every time when I'm on www.mozilla.com/en-US/m/beta and I tap on "Download for Android Free-Beta version" button I get an error message saying "The requested item could not be found". My phone is very new I got it on December 31, 2010. Does my phone not support Firefox for mobile? Please let me know what I can do to fix this problem.

I have a Samsung Vibrant model number SGH-T959. I've tried to install the Firefox for Android mobile version multiple times by entering the URL manually, scanning the QR code and every time when I'm on www.mozilla.com/en-US/m/beta and I tap on "Download for Android Free-Beta version" button I get an error message saying "The requested item could not be found". My phone is very new I got it on December 31, 2010. Does my phone not support Firefox for mobile? Please let me know what I can do to fix this problem.

Chosen solution

Firefox might not appear in the Market because it is not compatible with your hardware. You can check if your phone is supported here:

https://wiki.mozilla.org/Mobile/Platforms/Android

On some supported devices, a bug prevents Firefox from appearing in the Market. This may be related to the recent Market update. You can go to Settings/Applications and uninstall the Market update, then find and install Firefox.

Or, if you have a compatible device, you can download the app directly from here:

http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/4.0b3/android-r7/multi/

(Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T has removed the option to install from non-Market sources.)

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Chosen Solution

Firefox might not appear in the Market because it is not compatible with your hardware. You can check if your phone is supported here:

https://wiki.mozilla.org/Mobile/Platforms/Android

On some supported devices, a bug prevents Firefox from appearing in the Market. This may be related to the recent Market update. You can go to Settings/Applications and uninstall the Market update, then find and install Firefox.

Or, if you have a compatible device, you can download the app directly from here:

http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/4.0b3/android-r7/multi/

(Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T has removed the option to install from non-Market sources.)

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The ftp site worked and I was able to install the application successfully!

Thanks for your help!