Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4 is not installing on my samsung fascinate

more options

When I visit the download page for android I click the link and I get the error 'the requested item could not be found' . The model number of the phone is SCH-500, firmware version 2.1 update 1.

When I visit the download page for android I click the link and I get the error 'the requested item could not be found' . The model number of the phone is SCH-500, firmware version 2.1 update 1.

All Replies (1)

more options

On some supported devices, a bug prevents Firefox from appearing in the Market. This is related to the recent Market update. You can go to Settings/Applications and uninstall the Market update, then find and install Firefox.

Or, if you have a compatible device, you can download the app directly from here:

http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/4.0b3/android-r7/multi/

(Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T has removed the option to install from non-Market sources.)

Also, Firefox will not appear in the Market on phones with incompatible hardware. You can check if your phone is supported here:

https://wiki.mozilla.org/Mobile/Platforms/Android