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firefox is not going online while my other browsers are

  • 1 reply
  • 12 have this problem
  • 3 views
  • Last reply by Xircal

chuckster
chuckster
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for the past 4 days, when i click on the firefox icon it automatically installs an update that i cannot stop. then the window opens and it does not go online, while my other browsers are.

for the past 4 days, when i click on the firefox icon it automatically installs an update that i cannot stop. then the window opens and it does not go online, while my other browsers are.

All Replies (1)

Xircal
Xircal
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Do you have "Work Offline" checkmarked in the File menu? If so, click it to remove the checkmark.

If not, please do the following.

Click Help, then Restart With Add-ons disabled.

Next, click the button called "Continue without making changes". Firefox will subsequently restart in Safe Mode which means all your add-ons will be disabled.

Then go to Help | About Firefox and click the Check For Updates button to download version 4.0.1