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4.01 is not compatible with Norton toolbar?

  • 3 replies
  • 91 have this problem
  • 13 views
  • Last reply by Metabolic

I have used Firefox religiously for the last few years and have always been happy with the stability and reliability. But now I have installed the latest version only to find that it did not work with the Norton Toolbar and the Identity Safe in particular. So, I have had to reinstall the 3.6.17 and uninstall the 4.01. Now the earlier version is not functioning correctly. Keeps asking me if I want it to be my default browser, has the home, reload and stop icons relocated in unlikely places and doesn't function with the same predictable reliability. Can I get a fix for this? Or can I get an update notice when the bugs have been worked out of the new version so that I can get the Norton Toolbar back?

I have used Firefox religiously for the last few years and have always been happy with the stability and reliability. But now I have installed the latest version only to find that it did not work with the Norton Toolbar and the Identity Safe in particular. So, I have had to reinstall the 3.6.17 and uninstall the 4.01. Now the earlier version is not functioning correctly. Keeps asking me if I want it to be my default browser, has the home, reload and stop icons relocated in unlikely places and doesn't function with the same predictable reliability. Can I get a fix for this? Or can I get an update notice when the bugs have been worked out of the new version so that I can get the Norton Toolbar back?

All Replies (3)

Symantec need to correct a mistake they made with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12

Norton Toolbar Works (for firefox 4.01)!

You simply need to install 'add-on compatibility reporter 0.8.3' after installation of the norton hotfix and everything works like a charm. No more worries!

Modified by Metabolic

meanwhile just install the add-on compatibility reporter 0.8.3 to use norton toolbar. it works like a charm. there's no need for an update from Norton.