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when I click on the firefox icon it should go to my Yahoo home page - instead I get a white page with Bad Syntax Request

  • 1 reply
  • 27 have this problem
  • 1 view
  • Last reply by cor-el

martyagius
martyagius
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Instead of going to my yahoo home page from the desktop firefox icon - I get a white screen with all the toolbars but the only thing in the browser wind is Bad Syntax Request

Instead of going to my yahoo home page from the desktop firefox icon - I get a white screen with all the toolbars but the only thing in the browser wind is Bad Syntax Request

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"