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Firefox will not download HTML downloads, only FTP downloads.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

lonewaft
lonewaft
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I tried to download Eclipse Juno on their website today, but when I click the downloads, it goes to the thanks for download page and it does not load the download mirror (no dialog about opening or saving file). However, when I try and FTP download, it gives me the dialog and downloads correctly. Why is this happening?

http://www.eclipse.org/downloads/download.php?file=/eclipse/downloads/drops4/R-4.2.2-201302041200/eclipse-SDK-4.2.2-win32-x86_64.zip&mirror_id=546 Can't download. (HTML)

http://www.eclipse.org/downloads/download.php?file=/eclipse/downloads/drops4/R-4.2.2-201302041200/eclipse-SDK-4.2.2-win32-x86_64.zip&mirror_id=514 Can download. (FTP)

I tried to download Eclipse Juno on their website today, but when I click the downloads, it goes to the thanks for download page and it does not load the download mirror (no dialog about opening or saving file). However, when I try and FTP download, it gives me the dialog and downloads correctly. Why is this happening? http://www.eclipse.org/downloads/download.php?file=/eclipse/downloads/drops4/R-4.2.2-201302041200/eclipse-SDK-4.2.2-win32-x86_64.zip&mirror_id=546 Can't download. (HTML) http://www.eclipse.org/downloads/download.php?file=/eclipse/downloads/drops4/R-4.2.2-201302041200/eclipse-SDK-4.2.2-win32-x86_64.zip&mirror_id=514 Can download. (FTP)

All Replies (2)

Andrew
Andrew
  • Moderator
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Please see Manage file types and download actions in Firefox and explore our knowledge base to see if there is information in there that can also help you!

Thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that your security software isn't blocking the file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: