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Youtube videos won't play with Firefox.

  • 28 replies
  • 217 have this problem
  • 16 views
  • Last reply by Shawn

vonrasmussen
vonrasmussen
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Youtube is still working with Safari and Chrome but for some reason it stopped working with Firefox. This happened the night before it updated to Firefox 25. I thought the update was the issue but it's not. I've tried everything that I've read about to fix this issue. I've tried playing vids in safe mode, updated to the latest version of flash, disabled hardware acceleration, I've cleared all cookies and cache, I've reset firefox, I've deleted all my add-ons, I've deleted and re-installed firefox. Nothing is working. Anyone got a clue what to do?

OSX 10.6.8 Macbook 2.4 Ghz

Youtube is still working with Safari and Chrome but for some reason it stopped working with Firefox. This happened the night before it updated to Firefox 25. I thought the update was the issue but it's not. I've tried everything that I've read about to fix this issue. I've tried playing vids in safe mode, updated to the latest version of flash, disabled hardware acceleration, I've cleared all cookies and cache, I've reset firefox, I've deleted all my add-ons, I've deleted and re-installed firefox. Nothing is working. Anyone got a clue what to do? OSX 10.6.8 Macbook 2.4 Ghz

All Replies (8)

rogerfsp
rogerfsp
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It has nothing to do with extensions and cache. Forgive me, but this kind of response does not help anyone. The truth is that the problem persists and no one is giving a solution. Wait, please, some feedback. Thank you very much.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi rogerfsp, I understand that you haven't found anything in this thread useful. Please start a new question listing your system information and what you have tried so you can get a more customized response.

You can start a new question at the following link. Scroll down past the suggestions to continue with the form (I think it has 3 different screens). https://support.mozilla.org/questions/new/desktop/fix-problems

rogerfsp
rogerfsp
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This story clearing cache does not work, useless to sticking with this type of response. Please help me. Thank you very much.

rogerfsp
rogerfsp
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Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

rogerfsp
rogerfsp
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Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

rogerfsp
rogerfsp
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This story clearing cache does not work, useless to sticking with this type of response. Please help me. Thank you very much. Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

rogerfsp
rogerfsp
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This story clearing cache does not work, useless to sticking with this type of response. Please help me. Thank you very much. Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

Shawn
Shawn
  • Moderator
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Hi rogerfsp,

Sorry to hear you are still having problems with Firefox. In order to increase the chances of you getting an answer, please ask a new question. This will allow contributors to view your system information and provide a customized response. Thanks!

I'll be locking this thread based on how old it is.

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