Latest Update gets rid of the right click menu.
Hello,
My Firefox automatically updated to the latest browser a few days ago, since then i've bene unable to see the right click menu (new tab, save image as) a blank clear box appears instead and the when typing a address in to the search bar it doesn't display anything in the drop down menu. I also can't use drop downs on certain websites.
Have uninstalled it and reinstalled version 37 and everything's gone back to normal and I can right click again. Anyone else have this problem/how can I fix it?
Thanks.
Modified by katyclysm
All Replies (2)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 11.7 r700 Shockwave Flash 17.0 r0
Having more than one version of a program may cause issues.
Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html