Firefox crashes
After updating Firefox to 59.0 it starting randomly crashing when I would do a search. If I did they same search again right after it crash it would work for awhile until I open another window. It does not crash when I initially open it. I have tried putting it in safe mode and it still crashes. Any help is appreciated. -karen
Crash ID: bp-24f9fdcc-f986-4eb3-a19a-08ad81180314
Chosen solution
hi karenw1969, thanks for reporting with a crash id. this crash looks related to the sticky passwords software that's running on your system. to work around the problem, please go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.
Read this answer in context 👍 1All Replies (3)
Hi, Crash Reason EXCEPTION_ACCESS_VIOLATION_READ A lot of Video Card Driver errors - driverDate: 6-6-2012 See if there is anything for you here for newer drivers or just reinstall :
Please :
- Repair System Registry and Files
Find the Dos Prompt Right Click and Run as Administrator then : Copy/Paste to Dos Window : SFC /Scannow (SFC <space>/Scannow) then hit Enter, Reboot after.
No idea if this effects you but some info :
Please let us know if this solved your issue or if need further assistance.
Chosen Solution
hi karenw1969, thanks for reporting with a crash id. this crash looks related to the sticky passwords software that's running on your system. to work around the problem, please go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.
Thanks Philipp! So far so good, it has NOT crashed since I checked the setting to "prevent accessibility services from accessing your browser".