Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why am I suddenly experiencing a drop in volume on YouTube videos accessed via Firefox? It's not a problem when I access them via Safari, so it's not the fault of my sound system.

  • 4 پاسخ
  • 1 has this problem
  • 12 views
  • آخرین پاسخ توسّط FredMcD

more options

Have there been any recent changes to Firefox that would affect the sound levels on YouTube videos? (I'm up to date with Firefox, using 94.01.) I use MacOs Catalina, version 10.15.7, on a MacMini 2014 model.

I'm playing YouTube videos that I've played before many times, but now I have to turn my volume up full tilt, where I used to keep it at 'medium.' This situation has NOT happened in Safari, which still gives me full volume on these YouTube videos, so it's not the fault of my sound system. There must be a glitch, perhaps with the latest Firefox update? This has only been happening since I updated a few days ago.

Thank you for any help with this! I prefer Firefox as a browser, and don't want to shift away from it.

Cheers, Jan

Have there been any recent changes to Firefox that would affect the sound levels on YouTube videos? (I'm up to date with Firefox, using 94.01.) I use MacOs Catalina, version 10.15.7, on a MacMini 2014 model. I'm playing YouTube videos that I've played before many times, but now I have to turn my volume up full tilt, where I used to keep it at 'medium.' This situation has NOT happened in Safari, which still gives me full volume on these YouTube videos, so it's not the fault of my sound system. There must be a glitch, perhaps with the latest Firefox update? This has only been happening since I updated a few days ago. Thank you for any help with this! I prefer Firefox as a browser, and don't want to shift away from it. Cheers, Jan

Chosen solution

Have you checked the volume control at the bottom of the player box?

Read this answer in context 👍 1

All Replies (4)

more options

By the way, this sound drop only seems to apply to YouTube videos, not to videos accessed from other sources, like Facebook, etc. - Jan

more options

Chosen Solution

Have you checked the volume control at the bottom of the player box?

more options

Do you mean the little bar that appears next to the mute/unmute icon at the bottom of the video window? Yeah, that seems to do the trick. And I've learned something new. Thanks! Not sure why that got changed in the first place, but hey. It works.  :)

more options

Glad to help. Safe Surfing.