Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After I downloaded Morzilla and opened it, an aol page with all kinds of junk appeared

  • 3 پاسخ
  • 3 have this problem
  • 2 views
  • آخرین پاسخ توسّط cor-el

more options

New computer. I downloaded the latest Morzilla Firefox browser software. When I clicked on the icon an aol page was there with all kinds of junk...not the morzella-google page. No morzilla toolbar, no bookmark capability. Just aol ads.

I am already an aol member so I just want a better browser.

New computer. I downloaded the latest Morzilla Firefox browser software. When I clicked on the icon an aol page was there with all kinds of junk...not the morzella-google page. No morzilla toolbar, no bookmark capability. Just aol ads. I am already an aol member so I just want a better browser.

All Replies (3)

more options

Where did you download Firefox from?
If you get it from an official Mozilla download mirror you won't get "extras" like AOL, Yahoo, or Bing garbage.

http://www.mozilla.com/en-US/firefox/upgrade.html

more options

I did download it from the official website. That is what is driving me nuts! I've installed and uninstalled three times. And still all those aol nonsense.

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: