Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox 7.0.1 does not remember/fill in username and password in Mac version although on Windows it works, so it's not the website preventing password being saved. what is up and how can this be fixed>?

  • 3 پاسخ
  • 21 have this problem
  • 1 view
  • آخرین پاسخ توسّط nerak09

nerak09
nerak09
more options

There are several sites where I now have to type in my username and password each time I return, such as turnitin.com. (I'm a teacher and use this for grading). Friefox used to be able to remember this for that site and it still works at my office where I have a windows machine. Not working on my Mac OS 10.6.8 and it is really annoying to have to retype every single time; it's not a financial site or anything so why can't the Firefox browser remember and re enter my info? And no, turnitin does not currently support Firefox 7 but it is only up to firefox 4 and up until now firefox at least worked to remember passwords.

I looked at http://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered and I have checked all the recommended browser settings and am not set to private browsing; the sites where this happens are not set in exceptions to remembering, and they are not set to be cleared automatically

So, what's up and why doesn't Firefox remember passwords and usernames any longer?

There are several sites where I now have to type in my username and password each time I return, such as turnitin.com. (I'm a teacher and use this for grading). Friefox used to be able to remember this for that site and it still works at my office where I have a windows machine. Not working on my Mac OS 10.6.8 and it is really annoying to have to retype every single time; it's not a financial site or anything so why can't the Firefox browser remember and re enter my info? And no, turnitin does not currently support Firefox 7 but it is only up to firefox 4 and up until now firefox at least worked to remember passwords. I looked at http://support.mozilla.com/en-US/kb/Username%20and%20password%20not%20remembered and I have checked all the recommended browser settings and am not set to private browsing; the sites where this happens are not set in exceptions to remembering, and they are not set to be cleared automatically So, what's up and why doesn't Firefox remember passwords and usernames any longer?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that it doesn't work because the name and password field on the main page aren't empty and show hints (Email, Password; onfocus="clearField(this)").
Actually the DOM Inspector shows two password fields, one with the password that you typed and one with the hint text "Password" that get hidden once you typed the password.

Does it work if you use the login page?

nerak09
nerak09 Question owner
more options

Well, went to that login page and got firefox to remember the password (Yaay) but still not remembering my username, which is a long email address. Sigh. and previously I could just go to https://turnitin.com/static/index.php and firefox would remember my username and password. so, some improvement but still not everything. thanks

nerak09
nerak09 Question owner
more options

Now up to Firefox 8 and the problem persists. Cannot go to the www.turnitin.com page and login as I used to do -- Firefox does not remember my username or password. Still works on Windows, and with other browsers... It would be great if a fix is available.