Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

every time i try and update firefox a window pops up ad says that I must reboot firefox from a previous install and when i do and i try to reinstall firefox the same pop up comes up and it won't let me update to the new version

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط Chris Ilias

twicetwisted39
twicetwisted39
more options

when i try to update firefox to the new version and i go to install it it tells me to reboot the system from a previous install of firefox so i go and reboot the system and it keeps saying the same thing.

when i try to update firefox to the new version and i go to install it it tells me to reboot the system from a previous install of firefox so i go and reboot the system and it keeps saying the same thing.

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Try this:

  1. Close Firefox.
  2. In Windows Explorer, go to the following location: %USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
  3. Delete everything in that folder.