Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash 11.8.800.168 stopped working

  • 6 پاسخ
  • 3 have this problem
  • 15 views
  • آخرین پاسخ توسّط claudchu1

more options

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

Modified by MAD-King

Chosen solution

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

Read this answer in context 👍 1

All Replies (6)

more options

I didn't catch anything wrong with your configuration, but have you tried to see if a addon is causing a issue in Firefox Safe Mode?

SEE: Diagnose Firefox issues using Troubleshoot Mode

more options

Thank you. It works in safe mode. When I reset FF to factory do I lose all my logins, bookmarks and auto forms?

more options

Chosen Solution

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

more options

OMG. It worked. Thank you so much.

more options

If it happens again:

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
more options

OMG, thanks so much for this info. I've had problems so many times with Flash updates and Firefox I can't believe how simple this was to solve.