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Why do I get "not connected to Internet " when I try to move within a website?

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  • 1 henkilöllä on sama ongelma
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  • Viimeisin kirjoittaja FredMcD

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I am using Verizon hotspot to connect my laptop with internet. Never had problems until IOS 8 came out. My laptop is XP but I don't want a new computer yet! Since I downloaded 8 on my phone my laptop does not work properly! I can get on various websites, but when I try to move within the website I receive on a large screen "no internet connection" but I am still connected to the internet. When I use my computer on a free wifi service I don't have this problem. What is going on? Help Me Please!!!

I am using Verizon hotspot to connect my laptop with internet. Never had problems until IOS 8 came out. My laptop is XP but I don't want a new computer yet! Since I downloaded 8 on my phone my laptop does not work properly! I can get on various websites, but when I try to move within the website I receive on a large screen "no internet connection" but I am still connected to the internet. When I use my computer on a free wifi service I don't have this problem. What is going on? Help Me Please!!!

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Hello,

I am assuming you have tried with other browsers other than Firefox and experience the same issue? You might be able to get better support asking Apple support as it seems you are experiencing this due to iOS 8.

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.