Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Master password doesn't work and can't delete it

  • 1 vastaus
  • 2 henkilöllä on sama ongelma
  • 14 näyttöä
  • Viimeisin kirjoittaja Wesley Branton

more options

I tried to reset (delete) my master password but prompts keep asking for it. I wrote it down and haven't forgotten it but system doesn't recognize it. I even tried deleting Firefox and reinstalling but that didn't work. I followed all instructions but to no avail.

I tried to reset (delete) my master password but prompts keep asking for it. I wrote it down and haven't forgotten it but system doesn't recognize it. I even tried deleting Firefox and reinstalling but that didn't work. I followed all instructions but to no avail.

Kaikki vastaukset (1)

more options

Your question seems to be pretty similar to this recent thread. I'd recommend monitoring that thread to see if the solutions provided help you at all.