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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

This morning was asked to update existing account, asked for email address and password, got in but all saved info is gone, like its a new account, need old inf

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  • 1 henkilöllä on sama ongelma
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  • Viimeisin kirjoittaja sfhowes

edisrael
edisrael
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I am able to use the email fine but all previous information, saved emails , folders etc are missing, its like it set up a whole new email, does anyone know where this information is and if it can be retrieved? Thanks for your help in advance.

I am able to use the email fine but all previous information, saved emails , folders etc are missing, its like it set up a whole new email, does anyone know where this information is and if it can be retrieved? Thanks for your help in advance.

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sfhowes
sfhowes
  • Top 10 Contributor
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Help/Troubleshooting Information, about:profiles. Is there another profile listed besides the one in use? If so, can you select it and 'Launch profile in new browser' and see your old data?