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New update lost all passwords!

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I am not smart enough to follow the crazy programming instructions for when ALL your saved passwords get ERASED!!!!

I have never had a problem like this! I have passwords years old that I don’t have a clue what are because they WERE all saved!!!!

I want them back!!!!!

I am not smart enough to follow the crazy programming instructions for when ALL your saved passwords get ERASED!!!! I have never had a problem like this! I have passwords years old that I don’t have a clue what are because they WERE all saved!!!! I want them back!!!!!

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

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See also:


If you use the Time Machine or other backup then try to restore the logins.json and key4.db file(s) from this backup.