We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Unified inbox does not download message format

  • 1 vastaus
  • 0 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja dmkrzewinski

dmkrzewinski
dmkrzewinski
more options

When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc.

Curiously, if I click on the account just below the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message.

This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).

When using the unified in-box there are certain messages which have a lot of formatting and do not display correctly. The message appears almost "raw" with no images, correct font, etc. Curiously, if I click on the account just ''below ''the Inbox (but still in the Unified Folders section) the formatting will update and look correct, even if I then click back to the Unified Inbox again. It's like it needs a "prompt" before downloading the formatting of the message. This does not occur with all messages, and as best I can tell it seems to only impact the Google email account in my list (the others are Yahoo).
Liitetyt ruutukaappaukset

Kaikki vastaukset (1)

dmkrzewinski
dmkrzewinski Kysymyksen kysyjä
more options

Just an update: in the screenshots I noted how clicking the account Inbox within the unified folders area corrects the lack of formatting, but I just noticed that if I close Thunderbird then re-open it the formatting is absent from the unified in-box again.

I made a very brief video demonstrating here: https://youtu.be/_4QdgMi0FFU

P.S. Sorry for the loud music. I didn't realize till after I uploaded that I forgot to mute the recording.