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Invisible emails

  • 7 vastausta
  • 1 henkilöllä on sama ongelma
  • 6 näyttöä
  • Viimeisin kirjoittaja paul549

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I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Kaikki vastaukset (7)

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Perhaps try the images again.

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Sorry. Here they are.

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Still got the problem. Am I really going to have to stop using Thunderbird, after 3 decades or so?

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Have you tried the universal fix all for the last 100 versions of right clicking the folder, selecting properties and then repair button?

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Yes. No good. I think it was something to do with threads. Seems to be possible to ignore some emails. I think I have managed to turn threads off completely, and I think the problem has gone away. Yes, lots of uncertainty here.

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I had this problem also. (TB ver 128.2.0 esr) I could see an email show up in the Status Bar: "Downloading message 1 of 1", but message would not show up in the Inbox, though total number of emails in Inbox would increment. Search found the missing emails and said they were in the Inbox.

A previous entry here "New emails are not showing in the inbox" 9/20/23 said the problem is in "Threads" and to go to "View/Threads" and click "Ignored Threads" . This solved my problem, but I don't know why only a few emails were affected. (I never do anything with Threads.)

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I haven't had a recurrence of the problem, but I have to say that avoiding the problem by never threading anything is not the same as fixing it!