Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

adobe flash player download and states its install successfully but its not there

  • 2 vastausta
  • 25 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

I have mozilla firefox 3.6.11 Windows 7 toshiba laptop i have downlad adobe flash player 10.1 i think it was it was installed successfully so the computer says but it just bring me back to the screen to download and it is not on my computer.

I have mozilla firefox 3.6.11 Windows 7 toshiba laptop i have downlad adobe flash player 10.1 i think it was it was installed successfully so the computer says but it just bring me back to the screen to download and it is not on my computer.

Kaikki vastaukset (2)

more options

The current version of Adobe Flash player (version 10.1 r85) is installed on your system. Under Tools > Add-ons > Plugins it is shown as "Shockwave Flash". That name was chosen by Adobe and causes confusion for some.

Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/

  • Note: plugin check page does not have information on all plugin versions

"...but it just bring me back to the screen to download and it is not on my computer."

Although you should not need to, have you tried exiting and restarting Firefox after the installation?

Muokattu , muokkaaja Helper7677

more options

Does the Adobe test page work?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems