Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

As soon as I open Firefox it crashes immediately.

  • 2 vastausta
  • 3 henkilöllä on sama ongelma
  • 5 näyttöä
  • Viimeisin kirjoittaja perhapsicle

perhapsicle
perhapsicle
more options

I have installed three different versions of Firefox and they all crash upon opening. I'm on a MacBook and the only thing I had installed on my toolbar was ChaCha Guide because I work for ChaCha.com.

I have installed three different versions of Firefox and they all crash upon opening. I'm on a MacBook and the only thing I had installed on my toolbar was ChaCha Guide because I work for ChaCha.com.

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Looks like a problem with plugin scanning.
I'm not sure how to deal with this.

Try to delete the file pluginreg.dat and let Firefox rebuild a new version.
See:

perhapsicle
perhapsicle Kysymyksen kysyjä
more options

I disabled and removed all of my plug-ins, including the one for ChaCha and it still shuts down as soon as I open it. I also deleted the pluginreg.dat and that didn't seem to do anything either.