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Additional plugins are required to display all the media on this page

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lm2942
lm2942
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I realize plugins are not part of Mozilla, but Mozilla is giving me a looping error message that something is missing when I don't see at all that anything is.

I receive this message when I am trying to play an audio file for transcription. "Additional plugins are required to display all the media on this page". I know the program uses QuickTime, and that is up-to-date, but not sure what other plugins it would need.

There is an "Install Missing Plugins" button. When I click that, a Plugin Finder Service window opens and the message "No suitable plugins were found".

I realize plugins are not part of Mozilla, but Mozilla is giving me a looping error message that something is missing when I don't see at all that anything is. I receive this message when I am trying to play an audio file for transcription. "Additional plugins are required to display all the media on this page". I know the program uses QuickTime, and that is up-to-date, but not sure what other plugins it would need. There is an "Install Missing Plugins" button. When I click that, a Plugin Finder Service window opens and the message "No suitable plugins were found".

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cor-el
cor-el
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Do you have the Windows Media Player plugin?