Can't install, get error message that says "The website declined to show this page"
I've been using Firefox for years now, but recently I had some problems with my computer and had to re-install Windows. I am now running Windows 8.1. I can't install Firefox now. It's very strange. When I attempt to install, I get an error message that says, "The website declined to show this webpage". It says the most likely cause is that the website requires you to log in. I have never experienced this issue before and like I said, I've been using Firefox for years. My anti-virus software found that the installation is accessing a web resource called DynamicOfferScreen, so I think the installation is corrupt. Can someone send me a link to download a clean installation?
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You might have loaded an unofficial bundle advertised as a Firefox download...
Please start with the Windows Control Panel, Uninstall a Program. (Use the charms bar search box if necessary to find it.) Click the "Installed on" column heading to group by date and reveal what bundled items may have snuck in. Remove everything you do not know to be legit and valuable.
Next, in Firefox, review your extension and disable/remove anything unrecognized or questionable. if in doubt, disable. You can do that on the Add-ons page. Either:
- Ctrl+Shift+a
- "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions.
Finally, after clearing those out, mop up with some of the scanning/cleaning programs listed in our support article: Troubleshoot Firefox issues caused by malware.
Back to normal?
Or if you haven't been able to install Firefox, download the full installer from this page (scroll down to your language):