We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thuderbird asks me to change settings to download emails

  • 2 réponses
  • 4 ont ce problème
  • 11 vues
  • Dernière réponse par Andrew

Andrew
Andrew
more options

When opening thunderbird or clicking on the get mail button I am now getting the message: "The POP3 mail server (mail.btopenworld.com) does not support UIDL or XTND XLST, which are required to implement the "leave on server" etc options. Turn off the option in server settings. Another email account on the same PC is not giving this message, but has identical settings. I really want to leave the emails on the server, not delete them on download. I tried making the change and was then able to download emails. I then changed the setting back and thunderbird worked OK for some days, but now the message has come up again. Thunderbird has been working for a long time without producing this message. Any idea why the sudden change and how I can get back to downloading emails without removing them from the server?

When opening thunderbird or clicking on the get mail button I am now getting the message: "The POP3 mail server (mail.btopenworld.com) does not support UIDL or XTND XLST, which are required to implement the "leave on server" etc options. Turn off the option in server settings. Another email account on the same PC is not giving this message, but has identical settings. I really want to leave the emails on the server, not delete them on download. I tried making the change and was then able to download emails. I then changed the setting back and thunderbird worked OK for some days, but now the message has come up again. Thunderbird has been working for a long time without producing this message. Any idea why the sudden change and how I can get back to downloading emails without removing them from the server?

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

what happens if you disable your anti virus email sacaning component?

Andrew
Andrew Auteur de la question
more options

Hi Matt, Tried that but didn't change the outcome. Still keeps wanting me to use settings to delete emails from server when downloaded.

Allows me to return settings to keep email copies on server and download, but at next download insists that the setting should be to delete server copies on download.

Other accounts on the same PC with the same email service provider work fine!