Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

file upload to box.com hangs or does not work

  • 4 réponses
  • 8 ont ce problème
  • 2 vues
  • Dernière réponse par HJStern

more options

I set up my account anew and also set up file upload to box.com again.

File upload to box.com seems to hang or not to work.

I already deleted the saved password under menu/options/security/passwords/saved passwords twice. Still does not work.

What can I do?

Thank you for your help.

I set up my account anew and also set up file upload to box.com again. File upload to box.com seems to hang or not to work. I already deleted the saved password under menu/options/security/passwords/saved passwords twice. Still does not work. What can I do? Thank you for your help.

Modifié le par HJStern

Toutes les réponses (4)

more options

Are you using Version 31? Box is broken in earlier version.

more options

Yes, I am using 31.1.2

more options

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
more options

Hello Matt,

Thank you very much for your help.

OS (Win8): in normal mode, TB in safe mode: still the same problem OS (Win8): in safe mode, TB in normal mode: still the same problem OS (win8): in safe mode and TB in safe mode: still the same problem

Thanx again Holger