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My email is only displaying the header and not opening

  • 3 réponses
  • 2 ont ce problème
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  • Dernière réponse par Toad-Hall

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When I get my emails from the server(Comcast) it only shows an unopened header. I have to double click on the email to open it then it opens to a page that states that "only the headers for this message has been downloaded from the server" and I need to double click on "Download the rest of the message" in blue. Is there a setting to fix this?

When I get my emails from the server(Comcast) it only shows an unopened header. I have to double click on the email to open it then it opens to a page that states that "only the headers for this message has been downloaded from the server" and I need to double click on "Download the rest of the message" in blue. Is there a setting to fix this?

Toutes les réponses (3)

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IMAP mail accounts download headers and then when you select an email it will download a copy of the folder to a temp folder to make it quicker to get emails. If you sychronise the folder then it will download a copy of the folder into Thunderbird profile. This folder will keep synchronizing to update the Thunderbird with what is on the server. When you move, delete etc any emails they will be moved/deleted off the server as the folders are one and the same and they synchronise to reflect changes.

then scroll down to section:

'Configuring synchronization and disk space usage'
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I have a POP server and do not have synchronization available to me.

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There are various ways to get access to Account Settings

Tools > Account Settings > Server Settings for the mail account or Menu icon > Options > Account Settings > Server Settings for the mail account or right click on mail account name in folder Pane and select 'Settings' and then Server Settings for the mail account

  • select: 'check for new messages at startup'
  • select: 'check for new messages every eg: 15 minutes'
  • select: 'Automatically download new messages'
  • uncheck/do not select: 'Fetch headers only'
  • make any other selections you require.
  • click on OK to save settings