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Firefox continually crashes

  • 3 réponses
  • 2 ont ce problème
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  • Dernière réponse par FredMcD

vikkit424
vikkit424
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Firefox started crashing every once in a while, now it's about every hour/ half hour and It's difficult to work like this. I read in another forum to post the crash reports, so here they are and hopefully someone can help me with this issue. Thank you.

Report ID Date Submitted 74387c74-261d-4c8e-9efa-c25773ef29a7 11/28/2014 4:04 AM bfd8ed44-bf6d-4252-ae28-632cb7407a30 11/7/2014 8:25 PM c3af20ee-1a65-48d2-a201-b06bd2edea33 11/3/2014 6:12 PM 2883b990-19ed-4ef5-aa0d-f8030f245353 11/2/2014 2:12 PM badb5552-1924-4bc9-97e7-95a2e66f00f2 11/2/2014 2:12 PM a5a01df2-06f4-4776-8516-f5fb3842bf51 10/22/2014 12:09 AM

Firefox started crashing every once in a while, now it's about every hour/ half hour and It's difficult to work like this. I read in another forum to post the crash reports, so here they are and hopefully someone can help me with this issue. Thank you. Report ID Date Submitted 74387c74-261d-4c8e-9efa-c25773ef29a7 11/28/2014 4:04 AM bfd8ed44-bf6d-4252-ae28-632cb7407a30 11/7/2014 8:25 PM c3af20ee-1a65-48d2-a201-b06bd2edea33 11/3/2014 6:12 PM 2883b990-19ed-4ef5-aa0d-f8030f245353 11/2/2014 2:12 PM badb5552-1924-4bc9-97e7-95a2e66f00f2 11/2/2014 2:12 PM a5a01df2-06f4-4776-8516-f5fb3842bf51 10/22/2014 12:09 AM

Toutes les réponses (3)

user449610
user449610
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that can be due to many reasons. try disable or removing any recently installed add-on

You can also try Firefox in safe mode if every thing works fine in safe mode then its due to any of the plugin or add-on

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).

FredMcD
FredMcD
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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.