Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't find the pins that i had saved to firefox prior to the last update

darcash
darcash
more options

I had saved pins - then let firefox update and now my pins are gone - I didn't save them anywhere else because I thought they were safe

I had saved pins - then let firefox update and now my pins are gone - I didn't save them anywhere else because I thought they were safe

Toutes les réponses (2)

guigs
guigs
more options

I understand that there was pinned content on the previous version of Firefox in the tiles page. Unfortunately this is not a feature that is saved.

However the url for the source download is located in this about:config entry:

browser.newtabpage.directory.ping

with the url https://tiles.services.mozilla.com/v3/links/ it will give you a json file.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I'm not sure what kind of pins you are referring to -- pinned sites on the "new tab" page, pinned tabs (part of your session history), or another kind of pin, perhaps something added by an add-on? Could you clarify that?

Also, one possible reason for losing data after an update is if the Firefox Refresh feature ran. This could occur when Firefox says it is starting slowly and you can speed it up by restoring some default settings. If you click that button, your old settings folder is moved to the desktop inside an Old Firefox Data folder. Do you see anything like that? If so, hold onto it and we might be able to help you dig out what you're looking for.