Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Using Firefox browser,within 5 minutes after logging on to att.net i get a message stated Firefox not responding and a frozen screen. What do I do to fix this?

  • 1 réponse
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par philipp

kamath1
kamath1
more options

Using Mozilla Firefox, when I go to my att.net home page, after about 5 minutes my screen will freeze and I will see a message that says Mozilla not responding. If I remain on that page that message remains. I must exit and start all over again. I do not have the same problem in explorer. What can I do to fix this? Thanks, Ginny

Using Mozilla Firefox, when I go to my att.net home page, after about 5 minutes my screen will freeze and I will see a message that says Mozilla not responding. If I remain on that page that message remains. I must exit and start all over again. I do not have the same problem in explorer. What can I do to fix this? Thanks, Ginny

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

hi ginny, there has been an increase of reports about "firefox not responding") recently, but firefox developers are already on this problem. you can go to the firefox menu ≡ > help ? > about firefox - you should get an update to 41.0.1 there, which we hope will fix this issue!