We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I need Help from a human

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Moses

11hummingbirds11
11hummingbirds11
more options

I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

I cant remember password. They always deny anything after 2 attempts. This is the second day I am without help. This is terrible customer service. You need a phone number to get hold of a LIVE person. Everything is synced to firefox and now I have no way to get it. HELP I have a phone number.....why dont you?

Modifié le par Moses

Toutes les réponses (1)

Moses
Moses
  • Moderator
more options

Mozilla doesn't provide telephone support. This is the only place for support at the moment. I'm sorry you've had a bad experience. By the way, please do not post personal information in the forum. It will only attract spammers. I've went ahead and removed your phone number for your privacy and security.

What password do you not remember? The Firefox Sync password? If you have lost your Sync password, visit this link to learn how to reset it.