Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can i find my firefox profile (bookmarks) after hard disk damage and installing new windows ?

  • 5 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par danzie555

more options

My hard disk has been damaged and all my data was gone :( , then i bought a new one and installed new windows .Now, my laptop is fully empty :( .. I always used to get a backup of my bookmarks in my hard disk, but now all is gone  :( I've logged in my firefox account, but i didn't found my profile !! i dont know why :( Can i get my bookmarks back please? ,, i need it very very much :((((((((((

My hard disk has been damaged and all my data was gone :( , then i bought a new one and installed new windows .Now, my laptop is fully empty :( .. I always used to get a backup of my bookmarks in my hard disk, but now all is gone :( I've logged in my firefox account, but i didn't found my profile !! i dont know why :( Can i get my bookmarks back please? ,, i need it very very much :((((((((((

Toutes les réponses (5)

more options

I do not personally use Sync, but when you connect a new Firefox to your existing Firefox Account, your new Firefox is supposed to start getting your old data automatically. Or maybe I missed something:

How do I set up Sync on my computer? - "Connect additional devices to Sync" section of the article

more options

Thank you ... I already did that but after my old data was gone :( But thanks anyway :)

more options

Note that requesting a new password because you forgot it or changing the password for the Firefox Sync account will wipe all data stored on the Sync server and you won't be able to retrieve data that was stored previously. Best is always to backup your personal data locally to be sure to be able to recover from issues.

more options

OOPS! yes i requested a new password :(

more options

No You cant after installing new windows it wipes clean everything. History, bookmarks and everything that you have saved.