Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How can we regain marketplace control on an add-on we made?

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par philipp

HelloSign
HelloSign
more options

We previously had an add-on/extension of ours listed on the Firefox marketplace: https://addons.mozilla.org/en-US/firefox/addon/sign-in-gmail/

Since that time we've been self-hosting the extension with regular updates, but now due to add-on signing (https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox) we are looking to distribute our extension via the Firefox marketplace again.

I haven't had any success in finding which account is associated with this extension and would love some help in either transferring that extension to this account or getting help accessing the existing account it's under (even an email address is a great start).

This would help us maintain our image and branding on the Firefox marketplace. Thanks in advance!

We previously had an add-on/extension of ours listed on the Firefox marketplace: https://addons.mozilla.org/en-US/firefox/addon/sign-in-gmail/ Since that time we've been self-hosting the extension with regular updates, but now due to add-on signing (https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox) we are looking to distribute our extension via the Firefox marketplace again. I haven't had any success in finding which account is associated with this extension and would love some help in either transferring that extension to this account or getting help accessing the existing account it's under (even an email address is a great start). This would help us maintain our image and branding on the Firefox marketplace. Thanks in advance!

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

hi, i'd ask you to repost your question in the official addons forum at https://discourse.mozilla-community.org/c/add-ons - staff from addons-mozilla.org will read along there and should hopefully be able to reconnect to your account again.