Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

constant request to install firefox-patch.js

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par philipp

more options

An "Urgent Firefox Update" pop-up is getting more aggressive almost daily. And it has become so much more imposing that now it auto downloads whether I want it to or not. I spent nearly 3 hours the other day using 2 malware checkers and my AVG virus program trying to delete the offending file. Had to go into safe mode to finally rid this 'firefox-patch.js' that appears to be a trojan. This has become a serious issue because it now re-appears as soon as PC system is restarted. Mozzilla has to address this apparent dangerous trojan once and for all. Otherwise I for one will remove Firefox from my system altogether and stick to Win IE. (Not that it has issues also, but it looks like a safer bet for now). And by the number of inquiries this seems to be rampant amongst Mozzilla users.

An "Urgent Firefox Update" pop-up is getting more aggressive almost daily. And it has become so much more imposing that now it auto downloads whether I want it to or not. I spent nearly 3 hours the other day using 2 malware checkers and my AVG virus program trying to delete the offending file. Had to go into safe mode to finally rid this 'firefox-patch.js' that appears to be a trojan. This has become a serious issue because it now re-appears as soon as PC system is restarted. Mozzilla has to address this apparent dangerous trojan once and for all. Otherwise I for one will remove Firefox from my system altogether and stick to Win IE. (Not that it has issues also, but it looks like a safer bet for now). And by the number of inquiries this seems to be rampant amongst Mozzilla users.

Toutes les réponses (1)

more options

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update