Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Starting this morning, I cannot access my inbox or receive mail; other folders seem fine.

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par TVMark

TVMark
TVMark
more options

This morning, as I was receiving mail, Thunderbird froze about halfway. I cannot receive mail, and I cannot look at any message in the Inbox. Other folders seem okay. Same problem in safe mode. I tried restarting and reinstalling Thunderbird (45.5.0) and restarting the computer (Asus UX 305 Windows 10). Screen shot of error messages attached below.

This morning, as I was receiving mail, Thunderbird froze about halfway. I cannot receive mail, and I cannot look at any message in the Inbox. Other folders seem okay. Same problem in safe mode. I tried restarting and reinstalling Thunderbird (45.5.0) and restarting the computer (Asus UX 305 Windows 10). Screen shot of error messages attached below.
Captures d’écran jointes

Toutes les réponses (2)

christ1
christ1
  • Top 25 Contributor
more options

Do you see any 'Not responding' message?

TVMark
TVMark Auteur de la question
more options

christ1 said

Do you see any 'Not responding' message?

Task Manager said Thunderbird was unresponsive.

Later, I was able to get some -- but VERY slow response (about five minutes to delete a single small message). I deleted this morning's messages one at a time (over the course of a couple of hours), and, when I got about halfway done, suddenly Thunderbird returned to normal (although a few hours later I got a crash report).

So, thanks for trying, but, at the moment, everything seems ok.