Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How do I turn off ad blocker?

  • 3 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

I want to enter a contest, but when I go to the page, I don't get the entry form. The contest site says to disable ad blocker. I can't find out how to do this.

I want to enter a contest, but when I go to the page, I don't get the entry form. The contest site says to disable ad blocker. I can't find out how to do this.

Toutes les réponses (3)

more options

Adblock or Adblock plus? Try click on Adblock Icon (right or left click, each produce different effect) And search for some disable option.... Adblock plus let you disable blocker on site you is browsing only

more options

Well said. Many such programs have a 'disable on this site' setting.

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"