We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Cannot connect to smtp.gmail.com - worked a few days ago

  • 2 réponses
  • 9 ont ce problème
  • 1 vue
  • Dernière réponse par Mel.Kos

more options

I'm having trouble sending emails from my gmail accounts. It gets stuck on "Connecting to smtp.gmail.com...", after a few seconds an error message appears: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."

I've confirmed that the settings are being used correctly https://prod-cdn.sumo.mozilla.net/uploads/images/2018-01-18-12-43-59-44a50f.png

And on the smtp settings https://prod-cdn.sumo.mozilla.net/uploads/images/2018-01-18-12-44-02-3ead30.png (username is my email) ... after Google's info: https://support.google.com/a/answer/176600?hl=en

The only thing I'm unsure of is authentication method. Thunderbird's default is 0Auth2, but while browsing the internet the preferred method seems to be Encrypted password. I have, of course, tried both - same problem.

Thunderbird version: 52.5.2 Windows 10 (x64) Incoming email works and SMTP works for another provider (yandex)

I'm having trouble sending emails from my gmail accounts. It gets stuck on "Connecting to smtp.gmail.com...", after a few seconds an error message appears: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again." I've confirmed that the settings are being used correctly https://prod-cdn.sumo.mozilla.net/uploads/images/2018-01-18-12-43-59-44a50f.png And on the smtp settings https://prod-cdn.sumo.mozilla.net/uploads/images/2018-01-18-12-44-02-3ead30.png (username is my email) ... after Google's info: https://support.google.com/a/answer/176600?hl=en The only thing I'm unsure of is authentication method. Thunderbird's default is 0Auth2, but while browsing the internet the preferred method seems to be Encrypted password. I have, of course, tried both - same problem. Thunderbird version: 52.5.2 Windows 10 (x64) Incoming email works and SMTP works for another provider (yandex)
Captures d’écran jointes

Modifié le par user1452612

Solution choisie

Turns out it was a firewall issue.

I'm using a VPN and solved it by adding a general rule to Iptables: iptables -A OUTPUT -p tcp --dport 465 -j ACCEPT (Google seems be picky or something)

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

Turns out it was a firewall issue.

I'm using a VPN and solved it by adding a general rule to Iptables: iptables -A OUTPUT -p tcp --dport 465 -j ACCEPT (Google seems be picky or something)

Modifié le par user1452612

more options

I added the rule and it seems to work. Of course 1 email isn't conclusive. I do hope that this is it though. Thank you.