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How can I increase my allotment for Thunderbird?

  • 4 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par user01229325

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I keep getting a message that I am over the Thunderbird high water mark and should delete messages. I am deleting messages from my in-box, trash, and sent messages every day. If I miss a day deleting, I am over the high water mark again. Do saved messages count in determining the high water mark? How can I increase my allotment of space? John W. Simmons

I keep getting a message that I am over the Thunderbird high water mark and should delete messages. I am deleting messages from my in-box, trash, and sent messages every day. If I miss a day deleting, I am over the high water mark again. Do saved messages count in determining the high water mark? How can I increase my allotment of space? John W. Simmons

Toutes les réponses (4)

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Can you provide a screen shot of the error message, or quote it verbatim? Thunderbird doesn't use any phrase such as "high water mark", so I suspect this warning comes from your email server.

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Do you compact your folders after deleting messages? If not you have not deleted anything. https://support.mozilla.org/en-US/kb/compacting-folders

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From: admin

Your mailbox is over the high water mark. Please delete some messages from your mailbox.

I have just compacted folders . Will see if it solves my problem.

Who is my administrator? John Simmons

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Ask your email provider. Thunderbird is email client software running on your computer so that makes you the admin over that.