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Firefox crashes when using Twitter, Soundcloud, Gmail,etc

  • 3 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Dnn1s

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Hello Everyone,

Since the last week, my Firefox is continue crashing with most of pages I visite. I tried the following:

1- Update Flash player plugin to the last version. 2- Uninstall and reinstall Firefox. 3- Uninstall, delete data at %appdata%, install again. 4- Install Firefox extended support version.

Nothing works.

Checking the crash log I noticed the issue is related to the following signature:

Signature GlyphDataElement<T>::TryGetExistingGlyph

Which reports this Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR

Not sure how to proceed at this point. Please advice.

Thanks, Denis

Hello Everyone, Since the last week, my Firefox is continue crashing with most of pages I visite. I tried the following: 1- Update Flash player plugin to the last version. 2- Uninstall and reinstall Firefox. 3- Uninstall, delete data at %appdata%, install again. 4- Install Firefox extended support version. Nothing works. Checking the crash log I noticed the issue is related to the following signature: Signature GlyphDataElement<T>::TryGetExistingGlyph Which reports this Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR Not sure how to proceed at this point. Please advice. Thanks, Denis

Toutes les réponses (3)

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bp-33d9d8be-3f5b-42e6-85d2-643351180303

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I also tried to run in safe mode, deleted history, cookies and temp files but nothing works.

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Issue has been resolved. Please close.