We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Unable to download Adobe Quick Flash to my Mac OS X El Capitan, version 10.11.6. Does not download.

  • 1 réponse
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Shadow110

ejdittmer
ejdittmer
more options

Tried numerous times to download Adobe Quick Flash on my Mac, using both Safari and Firefox. Nothing works. I've even called Adobe to attempt to get help, but was told they don't have phone help for this problem, only Tech Forum on the net. When I go to the Adobe website and use this for downloading, it only goes so far to the blue line for initializing and then it 'acts' as if it is downloading, but nothing happens. I go to the download and there's no Adobe logo, only a 'white sheet'. I click and it gives me a message it can't download. No reason. I've even tried doing this when I was on the phone with a Mac technician and they couldn't help me either. Apparently unless you 'rent' one of their latest and greatest products, they don't give you ANY phone support, period! I'm lost.

Tried numerous times to download Adobe Quick Flash on my Mac, using both Safari and Firefox. Nothing works. I've even called Adobe to attempt to get help, but was told they don't have phone help for this problem, only Tech Forum on the net. When I go to the Adobe website and use this for downloading, it only goes so far to the blue line for initializing and then it 'acts' as if it is downloading, but nothing happens. I go to the download and there's no Adobe logo, only a 'white sheet'. I click and it gives me a message it can't download. No reason. I've even tried doing this when I was on the phone with a Mac technician and they couldn't help me either. Apparently unless you 'rent' one of their latest and greatest products, they don't give you ANY phone support, period! I'm lost.

Toutes les réponses (1)

Shadow110
Shadow110
more options

Hi, can you download anything else like https://www.malwarebytes.com/mac/ and run a quick scan ? if no issues : Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.