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Cannot download rest of message in Thunderbird 60.3.0

  • 3 réponses
  • 1 a ce problème
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  • Dernière réponse par ge1495

Robert de Jongh
Robert de Jongh
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I have set the maximum size for messages. When a large email is received the following message appears: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." When I click on "Download the rest of the message" nothing happens. I have tried this in Thunderbird Safe Mode - same result. Any clues?

I have set the maximum size for messages. When a large email is received the following message appears: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." When I click on "Download the rest of the message" nothing happens. I have tried this in Thunderbird Safe Mode - same result. Any clues?

Solution choisie

Are you using a Global Inbox? I notice there is an issue like this that was fixed in TB 64b2, although I can't locate the exact bug report. Note the 2nd-last Fixed item here. TB 60.3.1 may arrive this week, and it might include this fix.

Fixed in 60.3.1.

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sfhowes
sfhowes
  • Top 10 Contributor
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Solution choisie

Are you using a Global Inbox? I notice there is an issue like this that was fixed in TB 64b2, although I can't locate the exact bug report. Note the 2nd-last Fixed item here. TB 60.3.1 may arrive this week, and it might include this fix.

Fixed in 60.3.1.

Modifié le par sfhowes

Robert de Jongh
Robert de Jongh Auteur de la question
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Thanks so much. I am using a Global Inbox. I downloaded the Beta and it now works! Thank you!

ge1495
ge1495
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How do you know if you have a Global Inbox?