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cant unblock cookies did all that the articlwe said still being blocked

  • 6 réponses
  • 1 a ce problème
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  • Dernière réponse par refishman

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tring to get into bank billpay keeps saying cookies are being blocked, read article on unblocking cookies and did all that it said , but site still says browser is still blocking cookies

tring to get into bank billpay keeps saying cookies are being blocked, read article on unblocking cookies and did all that it said , but site still says browser is still blocking cookies

Solution choisie

I did figure this out I have ghostery on my browser, and even though I had it as a trusted site it was still blocking my cookies so I paused ghostery and that is what fixed the problem.

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Hello refishman,

When you say that you've done everything suggested in the article,
I assume that you're talking about this :

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them  ?

Would you try this please :

When you're on that site, click on the 'i' in a circle, next to the padlock at the left side of the address bar.

Then click on the little black arrow on the dropdown and then on "More Information", which will take you to "Page Info".

Click on the 'Permissions" tab and scroll down to "Set Cookies". Uncheck "Use Default" and check "Allow".

Then close and restart Firefox.

Does that work  ?

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Did that it said allowed default unchecked,would a vpn stop cookies?

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Solution choisie

I did figure this out I have ghostery on my browser, and even though I had it as a trusted site it was still blocking my cookies so I paused ghostery and that is what fixed the problem.

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refishman said

Did that it said allowed default unchecked,would a vpn stop cookies?

Would you please take a look at this article (you'll have to scroll down a bit) :

https://blog.mozilla.org/firefox/the-different-types-of-privacy-protection/


Let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

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And while I was typing my last post, you figured it out
by yourself ....

Well done  !

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dear sir have figured it out ghostery was blocking them paused ghostery that fixed the problem thank for help though